Are you ready to take your career in international customer support to the next level? Accenture is inviting experienced professionals for its voice process operations in Gurugram. If you have 1-5 years of experience handling international calls and enjoy solving customer queries, this walk-in drive is the perfect opportunity for you.
Company: Accenture
Experience Required: 1 – 5 Years
Salary: Not Disclosed
Location: Gurugram, Haryana, India
Job Description:
- Handle international customer queries, escalations, and complaints, providing the best resolutions.
- Ensure fault and complaint closure within SLA timelines.
- Transform customer support from a problem-solving function into a value-generating service.
Roles & Responsibilities:
- Solve routine problems using guidelines and precedents.
- Interact primarily within your team and with direct supervisors.
- Follow detailed instructions for daily tasks and new assignments.
- Individual contributor with focused scope of work.
- Role may require rotational shift work.
Candidate Profile / Requirements:
- Graduate or Undergraduate degree.
- 1-5 years of experience in an international voice role.
- Adaptable, flexible, and able to perform under pressure.
- Strong problem-solving skills and quick learning ability.
- Results-oriented with agility to handle customer interactions effectively.
Walk-In Drive Details:
- Date: 27 August
- Time: 10:00 AM – 4:00 PM
- Venue: Tower-9, Ground Floor, Candor Tech Space, Sector-21, Dundahera, Gurugram, Haryana, 122001
- Contact Person: Akash / Shefali / Sanya
How to Apply:
Attend the walk-in drive at the given venue and date. Carry an updated resume and valid ID proof.
Source & Reference: Naukri.com Job Link
